- Castle Craig scored six ‘excellent’ grades and five’ very good’ grades.
Click here for the pdf report.
The latest inspection took place in September 2 17. This was an unannounced inspection as part of a regular system of inspections that all healthcare institutions are subject to. The assessment was extensive, and the inspectors searched in their scrutiny of compliance with the quality assurance systems and the standards set by HIS.
The inspectorssaida” d:
“HIS are satisfied beyond doubt that staff are professional, trained and motivated, and are extremely con “ent”.
“Castle Craig Hospital is a lovely establishment that speaks for its “elf”.
Intertek ISO 9001:2008 certification of quality management
Castle Craig has recently completed an Intertek ISO 9001:2008 certification of quality management inspection, and the outcome was very successful, with scores of 100% and three scores of 80% in the domains inspected.
Regulators and accreditation agencies, including the CQC and Healthcare Improvement Scotland (HIS) need to see clear evidence that the highest standards of clinical governance and management practices are in place. That government regulations and guidelines are being implemented.
Patient Satisfaction Survey
Castle Craig has recently completed a six-month patient satisfaction survey. 96% of patients graded Castle Craig as either Good, Very Good or Excellent when assessing their Overall Say. Grades and comments indicated an exceptionally high level of satisfaction with the team of staff in general. No category was graded lower than 1%.